Frequently Asked Questions
How much will it cost?
That depends upon what ‘it’ is. We don’t charge by the hour, we charge by the project. Here’s how it works:
- First, we discuss your project with you for up to an hour, so that we fully understand what it is you want to do and what you expect to get upon completion of the project. There is no charge for this hour.
- Second, if we decide we can do what you need within your time frame, we’ll draft a contract for your consideration. The contract will contain all the details about what the project involves and what our price will be. You can review the draft and let us know what to change.
- If we agree with your changes, we’ll finalize the contract for your signature. After you sign, we’ll sign and get started on the project.
No, we can’t even give you a ballpark figure until we know exactly what you want and when you want it. The charge for two identical websites might be quite different depending upon the time frame we have to work with, our other workload and a variety of other considerations.
How do I know if I am getting quality work from my web person?
These days, the standards for coding websites have become much less strict and web browsers have been designed to properly display a wide variety of coding approaches. Further, new design tools that generate code are now doing a pretty good job of it. Thus, we no longer suggest you check your web person’s coding for errors. Instead, be sure to check every page and every link on your website to be sure it looks and works the way you want. You may want to check it with several browsers including Chrome, Safari and Firefox. If you are still using Microsoft Internet Explorer, get rid of it and load up a good browser, they are free,
Sometimes artists and designers decide to get into web work without the appropriate background. These people may have trouble getting you what you want and making everything work. Please note that just because your graphics designer isn’t a very competent web person, does not mean that they aren’t a top quality designer. We recommend that you let your graphic artist do the art work, but take your web engineering business to someone that can produce a quality website for you.
What browser do you recommend?
What computer do you use?
We use Apple computers (mostly a new Mac Pro and sometimes an older Macbook Pro) for all of our work. After 20-some years of using Macs and Windows/DOS PC’s on a daily basis, there is no way we can justify the expense of maintaining Windows machines in a production environment. The OS crashes, the poor software, the never-ending battle with viruses . . . We have none of these issues with our Macs – they just work.
I want to make my own website. What website-making program do you use?
For many years we used a text editor called BBEdit, designed for website development. We still use BBEdit when we need to get behinds the scenes of the code. Now, we mostly engineer websites using the WordPress content management system. To make it even quicker and easier for our clients to update things, we use a general purpose theme called Divi from Elegant Themes.
If you want to create your own website here are the steps:
- Purchase a domain name. That’s your address in the web. You can get one at our domain sale portal at a reasonable price.
- Find a host for your website. This is the computer that connects your site to the web. We work with the best provider in the world. If you ever need assistance they respond to your question within 15 minutes 24/7. Contact us if you would like to work with them.
- Install WordPress – our hosting company and many others let you do this in a one click process.
- Purchase a subscription at Elegant Themes then download and install the Divi Theme in WordPress.
At that point you can begin building your website. Normally, we do all this, take your content and ideas and create your website. When it is done to your satisfaction, we turn it over to you. You can then easily add pages and posts and change things as you wish.
Do you have a real engineer on staff?
Yes, our CEO holds a bachelor’s degree in engineering from the University of Wisconsin and a masters degree in management from Oregon State University.
Do people really ask these questions frequently?
Actually, some of them, but mostly this is just a place to put this kind of miscellaneous information.
If you have a question, send it to our CEO, . We’ll answer you directly and maybe put it on this page for others to see.